Privacy Policy

Last Updated: November 2025

Thank you for choosing to use EngineerNow, a brand of Martin Grey LLP (“EngineerNow”, “we”, “us”, “our”). We are committed to protecting your personal data and respecting your privacy rights.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you use https://www.engineernow.org/ (the “Website”) and any of our online tools, including InterviewNow, Resume Builder, Resume Scanner, Cover Letter Builder, and other AI-powered career tools (collectively, the “Services”).

By accessing or using our Website or Services, you agree to this Privacy Policy.

A. WHAT PERSONAL DATA WE COLLECT AND FOR WHAT PURPOSES

We collect personal data in three main ways:

1. Personal Data You Provide to Us

You provide personal data when you:

• Create an account
• Use our tools (InterviewNow, Resume Builder, Resume Scanner, etc.)
• Upload your resume, text, or other documents
• Subscribe to paid plans
• Contact support
• Receive marketing emails

This personal data may include:

• Name
• Email address
• Password
• Profile photo (Google login only)
• Resume, employment history, education, skills, job descriptions
• Uploaded documents or text entered into our tools
• Support messages

Google Login

If you choose to log in using Google, we receive the profile information you authorize Google to share (typically name, email, profile picture).

We never receive your Google password.

AI/InterviewNow Data

When you use InterviewNow or any AI tool, we may process:

• Questions/prompts you type
• Uploaded files
• Session logs
• AI-generated responses

This data is used only to provide and improve the service.

We do not sell or share AI conversation data for advertising.

2. Billing Information and Payment Providers

When you purchase a subscription, payments are handled exclusively by:

• Stripe
• Prodamus

Both are PCI DSS–compliant payment processors.

We do not receive or store your full payment card details.

We only receive limited transaction metadata (payment status, last 4 digits, expiration month/year).

3. Data Automatically Collected

We automatically collect certain technical data when you use the Website:

• IP address
• Browser type
• Device type
• Operating system
• Referring URLs
• Pages visited
• Date and time of access
• Cookie identifiers
• Usage logs

This helps us:

• Improve performance
• Analyze traffic
• Ensure security
• Prevent fraud
• Diagnose issues

4. Cookies and Tracking Technologies

We use cookies to:

• Enable essential website functionality
• Remember your preferences
• Improve user experience
• Analyze traffic
• Display personalized content (if enabled)

You may disable cookies via browser settings.

If you continue using the Website without changing cookie settings, you consent to our use of cookies.

5. Other Purposes for Using Personal Data

We may also use your personal data for:

• Improving our Services and AI tools
• Security, fraud prevention, and abuse detection
• Enforcing Terms & Conditions
• Compliance with legal obligations
• Customer support
• Internal analytics and product development

We do not sell personal data to third parties.

B. DO WE COLLECT DATA FROM MINORS?

Our Services are not directed at individuals under 16 years old, and we do not knowingly collect data from minors.

If you believe a minor has provided personal data, contact us at support@martingrey.app, and we will delete it.

C. HOW WE HANDLE GOOGLE SOCIAL LOGIN

You may register using your Google account.

We only collect the information you explicitly grant us access to.

We cannot control how Google processes your data — please refer to their privacy policy for details.

D. USE OF COOKIES AND SIMILAR TECHNOLOGIES

We use cookies, pixels, and similar technologies as described in our Cookie Policy.

Do Not Track (DNT) Notice

Because no uniform technological standard exists, we do not respond to Do-Not-Track signals.

We may update this if standards change.

E. HOW YOUR DATA IS SHARED

We only share personal data with:

✔ 1. Essential Service Providers

Such as:

• Cloud hosting services
• Email distribution services
• Analytics services
• Customer support systems
• Payment providers (Stripe, Prodamus)

All providers are contractually required to keep your data secure and process it only according to our instructions.

✔ 2. Legal Requirements

We may disclose personal data if required by law, regulation, investigation, or court order.

✔ 3. Business Transfers

If EngineerNow is acquired or merged, your data may be transferred under the same privacy protections.

We never sell your personal data.

F. INTERNATIONAL DATA TRANSFERS

Your data may be stored or processed in the UK, EU, or United States.

Where data is transferred outside the UK/EU, we use lawful safeguards:

• Adequacy decisions
• Standard Contractual Clauses (SCCs)
• Contractual protections

G. HOW LONG WE RETAIN DATA

We retain personal data only as long as necessary for:

• Providing the Services
• Complying with legal and accounting requirements
• Resolving disputes
• Security and fraud detection

You may request deletion of your account and data at any time.

H. SECURITY

We use industry-standard technical and organizational measures, including:

• HTTPS encryption
• Secure password hashing
• Access controls
• Firewalls
• PCI DSS-compliant payment processing

No system is 100% secure, but we take reasonable steps to protect your data.

I. DE-IDENTIFIED (ANONYMIZED) DATA

We may de-identify and aggregate data for analytics, performance metrics, and service improvement.

We do not attempt to re-identify anonymized data.

J. YOUR RIGHTS AND CHOICES

Depending on your jurisdiction (UK, EU, California, etc.), you may have rights to:

• Access your personal data
• Correct inaccurate information
• Request deletion (right to be forgotten)
• Object to certain processing
• Withdraw consent
• Request a copy of your data (data portability)
• Restrict processing
• Disable cookies
• Opt-out of marketing emails

How to exercise your rights

Email us at:

📩 support@martingrey.app

We may verify your identity before completing your request.

K. ADDITIONAL INFORMATION FOR CALIFORNIA RESIDENTS (CCPA/CPRA)

If you are a California resident, you have additional rights, including:

Right to Know

• Categories of data collected
• Sources of data
• Purposes of collection
• Third parties with whom data is shared

Right to Access

You may request a copy of the personal information we hold.

Right to Delete

You may request deletion of personal data (with legal exceptions).

Right to Correct

You may request correction of inaccurate data.

Right to Opt-Out of Sale or Sharing

EngineerNow does NOT sell or share personal data for advertising.

Right to Non-Discrimination

We do not discriminate based on privacy choices.

To exercise rights, email: support@martingrey.app

L. UPDATES TO THIS POLICY

We may update this Privacy Policy from time to time.

The “Last Updated” date indicates the most recent version.

If changes are significant, we may notify you by email or on the Website.

M. CONTACT US

If you have questions or want to exercise privacy rights:

📩 support@martingrey.app

Martin Grey LLP

Website: https://www.engineernow.org/